Frequently Asked Questions

For current office hours, please visit the Contact page of our website.

Yes! Our community is pet-friendly. Some breed restrictions do apply, so please contact our office for full details and guidelines.

Our community features a selection of one-, two-, and three-bedroom floorplans designed for comfort and flexibility.

We are located in the Westchase District! Westchase is largely known as a business district, and many of the local residents are corporate professionals seeking to avoid the long, traffic-laden commutes that Houston is known for. The community is home to numerous office buildings, with a popular shopping area along Westheimer Road and several medical centers and schools in the mix as well. The rental market includes a variety of property styles, from swanky country club homes to modest efficiency apartments, catering to the needs of the diverse local workforce.

We do not offer furnished apartment homes at this time. However, our spacious floorplans provide a great blank canvas for you to make the space your own. If you need recommendations for local or national furniture rental companies, we’re happy to help!

This area is served by the Alief Independent School District attendance zone.

At Plaza at Westchase, we require a gross monthly income of at least three times the rent to meet our qualification criteria.

Yes. Renter’s insurance is required for all residents. Proof of coverage must be provided prior to move-in and maintained throughout your lease term. If you need assistance selecting a policy or submitting documentation, our team is happy to help.

Applications are typically processed within 48–72 hours once all required documents have been submitted for screening. We’ll keep you updated throughout the process and notify you as soon as your application is approved!

Subletting is not permitted. However, if you would like to add another person to your lease, you are welcome to contact the Leasing Office, and we’ll be happy to walk you through the application and approval process.

Yes! We’ve partnered with Flex to offer convenient, flexible rent payment options designed to fit your lifestyle.

Plaza at Westchase does not offer short term leases.

All of our fees can be found on our Community Fee Guide, located on the Floorplans page of our website. If you have additional questions, please contact our leasing office, and one of our on-site team members will be happy to assist you.

Utilities are set up individually, giving you the flexibility to choose providers that best fit your needs. Each resident manages their own accounts and receives separate billing directly from the utility companies.

You can pay your rent online through the resident portal or mobile app. Simply log in, choose your payment method (bank account or card - may include a convenience fee), and submit your payment. You can also set up automatic payments for convenience.

Our fitness center is open 24-hours a day exclusively for resident use, so you can work out whenever it’s most convenient for you.

Residents may invite up to two guests to enjoy the community amenities. Guests must be accompanied by the resident at all times.

Our community is serviced by AT&T and Xfinity for internet and cable.

Pet restrictions may apply based on breed or weight. For the most up-to-date guidelines and approval requirements, please contact our management office—we’re happy to provide details and help ensure your pet is welcome in our community!

There is a one-time pet fee per pet, one-time pet deposit per pet and then pet rent per pet per month fee. All of our fees can be found on our Community Fee Guide, located on the Floorplans page of our website. If you have additional questions, please contact our leasing office, and one of our on-site team members will be happy to assist you.

Residents can submit work orders 24/7 through the Resident Portal or Resident Experience App, or visit the leasing office during business hours to speak with onsite staff and submit a request in person.

If you ever find yourself locked out, we’re here to help! If the issue is due to a lock malfunction, simply call our emergency maintenance line, and a technician will come promptly to repair it. If you’ve lost your key outside of office hours, you’ll need to contact a locksmith, but during office hours, just stop by the leasing office—we’ll gladly assist you and provide a replacement key for a small fee.